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Protecting Your Identity

The number of Americans who have experienced identity theft has surpassed 27 million, with the incidence rate increasing every year. Substantial measures are in place at Citizens National Bank to protect your identity and your accounts against theft and fraud. Stringent bank privacy policies protect your personal and financial information. Password protection for online transactions assures online security. When using our online services you select a secret password that only you know. Encryption of online transactions with your bank converts your information into a secure code, protecting you against hackers. We recommend using a firewall if you have a high speed internet connection.

Here’s what you can do to stop these crimes before they happen:

  • Do not give out financial information such as checking and credit card numbers, or Social Security number, unless you know the person or organization. Keep this information in a safe place.
  • Report lost or stolen checks immediately to your Citizens National Bank Personal Banker immediately.
  • Closely guard your ATM Personal Identification Number and ATM receipts. Keep your ATM Card and PIN number separate. Shred them before disposal. Never write your PIN number on your ATM Card.
  • Shred any financial solicitations and bank statements before disposing of them.
  • Put outgoing mail into a secure, official Postal Service collection box.
  • Never email confidential informaton such as social security number or account numbers, even to your banker.
  • If regular bills fail to reach you, call the company to find out why.
  • If your bills include questionable items, don’t ignore them. Investigate immediately to head off possible fraud.
  • Periodically contact the major credit reporting companies to review your file and make certain the information is correct.
  • Obtain credit reports annually from each of the three major credit agencies.

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Citizens National Bank | 7305 Manchester Road, Maplewood, Missouri 63143

(314) 645-4373 - TELEPHONE EXPRESS | (855) 401-9648 - BILL PAY SUPPORT | (314) 645-8730 - FAX | info@cnbstl.com

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