CNB St. Louis Bank is seeking a Branch Manager for our Maplewood location. The Branch Manager will coordinate everything that happens at their branch, including working with customers to find the best solutions for their issues, while creating strategies for sales success and maintaining a positive workplace. This position will manage personal bankers at their branch and reports to the Vice President of Retail Banking.
Key Duties and Responsibilities:
A Branch Manager at CNB:
Over all administration of sales and service activity at the Banking Center.
Maintaining a portfolio of existing and prospective customers to expand and develop new business relationships.
Utilize knowledge and experience in exercising discretion and independent judgement in resolving problems and answering questions.
Supervising, training, scheduling, assigning work to and evaluating job performance of branch staff, while making authoritative recommendations with regards to hiring and salary. When necessary, discipline and discharge of subordinate branch personnel.
Conducting regular staff meetings.
Coordinate the sales effort of the Personal Banking team to cross-sell products and services, setting performance standards.
Direct supervision of the day-to-day activities of the banking center staff, assuming operational efficiency, exemplary customer service and strong financial control of all transactions, and maintaining proper cash controls at all teller workstations.
Demonstrates superior customer service by initiating and improving services and systems to better respond to customer needs, working closely with other departments to ensure and evaluate the quality of customer service, products, and services.
Participate in sales meetings and assist in developing new and existing products and services.
Leads the small business calling effort in the area surrounding their banking center selling bank depository services and referring lending opportunities to the Retail and Commercial lenders.
Why Join the CNB Team?
CNB St. Louis Bank is committed to its customers, its community, and its employees. Working with the CNB team offers great rewards, such as:
- Career growth opportunities
- On-the-job training
- Competitive benefit packages*
- Positive and collaborative culture
- Commitment to community
- Strong values
Check out our Indeed profile to learn more about working at CNB and view our current job openings, photos, and reviews:
*eligible full-time employees