Let Go of Worry and Say Hello to Card Controls!



The freedom to live life on your terms starts with having control over your cards. With custom card controls and alerts, you can do it all, from setting spending limits and curbing impulse purchases to instantly freezing misplaced cards. Get more out of life when you safely manage your finances from one convenient location.
 

 Card Controls Features:


Be Empowered

Set spending limits based on location, amount, merchant type, and transaction type.

Discover Convenience

Add your debit card to your digital wallet (Apple Pay, Google Pay) and pay with your smartphone at participating merchants. 

Experience Clarity

Track every transaction with merchant names, keep an eye on spending with a glance, and view locations, logos, and more.

Feel Secure

Report lost or stolen cards quickly, set alerts to receive instant notifications of card activity, and see spending details in real-time. 

Here's How it Works: 
  1. Sign into your CNB St. Louis Bank digital banking platform. 
  2. Select the "Services" drop-down in the left-hand menu and then select "Card Controls".
  3. Click on the card you would like to control to view all the preferences and alert options. 

Download our Mobile Banking App Today! 


Apple App Store Badge  Google Play Badge

Messaging and data rates may apply.  Check with your carrier for details.  Android is a trademark of Google Inc. and iPhone is a registered trademark of Apple Inc.





















Card Controls FAQs

Card controls let you control how, when, and where your debit card is used. You can enable/disable a debit card for use, restrict card usage to specific types of merchants and/or transaction types, set transaction limits and restrict card use to specific geographical regions - all from your desktop or mobile device.
Card controls are fully integrated directly into CNB St. Louis Bank online and mobile banking. Once you've logged in, select the "Services" drop down in the left hand menu and then select "Card Controls" to get started. 

This feature is available for personal debit cards only, and is coming soon for business debit card holders.
Yes you can! 

Here's how:
  • Go to Card Controls > Controls & Alerts
  • Choose the type of alert - location, merchant type, transaction type, or spend limits.
  • Toggle options on and off as needed, then click the Apply button
Yes you can!

Card controls are accessible inside our online banking either from your browser or from the CNB St. Louis Bank mobile app. 
If your card is lost or stolen, you can turn it off using card controls to prevent any unauthorized transactions. Note: recurring payments will not be stopped

To cancel the lost or stolen card or request a new one, you must still call us at (314) 645-0666.

Here's how:
  • Card controls > Manage Card > Report Lost or Stolen
  • Check lost or stolen and click next
  • Continue to disable your card
  • Contact us to have your card fully cancelled and request a new card
Letting the bank know you are travelling can be helpful as we monitor your account for fraudulent activity, such as card swipes outside of your usual location.

For security purposes, we do not accept travel alerts through card controls. Please contact us at (314) 645-0666 to let us know if you will be traveling.
Yes! You can add all your CNB St. Louis Bank debit cards that are attached to a personal checking account. Card controls for business debit cards will be available soon.
Yes! You can see your full debit card number, expiration date, and CVV in card controls.

For your protection, a secure access code will be sent to you at an email or phone number currently on file. Once you enter the code, the debit card information will be available to view for only 1 minute and 40 seconds. 
Yes. For each transaction, you'll be able to see the date, time, location, and merchant name and contact information. 

Yes. Card controls are accessible 24/7 inside your digital banking - in a browser or in the CNB St. Louis Bank mobile banking app. You can change your alerts, controls, notifications, etc. any time, day or night!